4.81 / 5,00
1366 Bewertungen
Shopauskunft 4.81 / 5,00 (1366 Bewertungen)



Service und Support


Payment options

Except as specified in the description of any other period, the delivery of the goods within 3 - 5 days after the contract or in live food within 3-5 days after the first shipment after the contract (in advance only after receipt of the full purchase price and the shipping costs).

The shipping days for living food are thuesday and wednesday !

We are supplied with fresh live food products Monday.
In order to guaranteeing them always fresh product, we can only accept orders until Sunday 21:00 PM, and paid for sending in the following week.


 Terrariums must be picked up at our office or by the customer can, by mail order or shipping and prior consultation with us, will be collected from us.

The transfer can take place on a visit from our stock market.,


We send with DHL

Winter package_1  1 Heatpack 4,50EUR




DHL Germany 5,50€.

Ab einem Bestellwert von 75€ Versenden wir Versandkostenfrei ausser Artikel die mit "Glasversand" gekennzeichnet sind.

Glas delivery  34,50€

Delivery out of germany:

DHL Austria

until 1 Kg  10 Euro

each additional kilo + 0,50 Euro

Glas delivery 38,50 Euro
all other EU Countrys

until 1 Kg 12,50

each additional kilo + 0,50 Euro

Swizerland until 2 kg 16,90 € 
until 5 kg 28,00 € 
until 10 kg 36,00 € 
until 20 kg 50,00 € 
until 31.5 kg 58,00 €

Payment options:

Advance payment

Advance payment you receive when ordering an e-mail with our bank account and the total amount.

Your goods will be reserved upon the order and they will not "snapped up" by bank processing times.

Once your payment is entered in the accounts with us their goods in transit goes.

Please note this will vary depending on the bank transfer times may.


Direct Debit
You can shop comfortably from us after the third successful appointment by direct debit.

We charge your account until the goods ship.

PayPal is the online payment service that lets you shop online
safe, easy and fast payment - and it's free.

Safe: Your bank or credit card details are stored only on PayPal. Therefore, they are not in any online shopping retransmitted over the Internet.

Simple: You will pay in two clicks. Because you rely on your bank deposit with PayPal or credit card information is never shared with any purchase again.

Fast: PayPal payments quickly. Then the seller can ship the goods immediately and you get used to the rule.

Register now and use PayPal:
• Open a PayPal account under / registration or directly during the order.
• Link your bank account or credit card to your PayPal account.
• And then you can pay with PayPal.

After completing the purchase you have the opportunity to continue to pay directly with PayPal or to register if you do not have a PayPal account.

sofortü is the direct transfer system by Payment Network AG. You pay in advance with your order while still easily with your PIN / TAN. We will advance immediately upon completion of a confirmation of your desired product and so can send it right away - then you get your purchases faster.

delivery meets the high safety standards of the online banking features and TÜV-approved Privacy Policy. You need to register nor do you need a credit card. You pay simply, safely and easily directly from your online bank account.

Benefits at a glance:
• Pay easy with your PIN / TAN
• Quick delivery of ordered goods
• Comfortable without registration
• Log in to the well-known online banking account data
• pay without credit card
• TÜV certified privacy
• Secure two-step authentication method (PIN / TAN)

The estimated shipping costs can only be used if the basket is not empty.